Falling business volumes have not dampened insurance sector optimism, PwC and CBI report
A survey by the organisations points toward M&A activity as the source of such positivity.
The insurance industry is remaining positive in the face of falling business volumes, the CBI and PwC have reported.
The announcement comes from the latest CBI/PwC Financial Services Survey.
According to the 79 firms that participated, industry optimism is being driven by M&A activity and opportunities to improve customer service.
Brokers are particularly enthused by the growth potential in closer relationships with their customers.
Jim Bichard, insurance leader at PwC UK, commented: “This
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