FOI reveals smaller broker involvement in FCA’s first Consumer Duty board reports review
The Financial Conduct Authority included 34 firms from the insurance sector in its review of the first annual Consumer Duty board reports, a Freedom of Information request from Insurance Age has revealed.
The Consumer Duty targeted at ending rip-off fees, and making it easier for people to switch and cancel products, had come into force on 31 July 2023 and as far back as November 2023 the FCA was urging companies to focus on the annual board report obligations.
The watchdog released the findings of the inaugural board reports from 180 firms last December.
At the time, the regulator noted that 55 of the businesses were smaller firms, some of which had less than 10 employees.
Information requestThe
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Insight
Clear recruits ex-Willis international CEO as COO
The Clear Group has appointed Simon Smith as group chief operating officer.
MGAA boss Keating weighs in as broker survey backs dedicated MGA regulation
A recent survey of insurance brokers has shown backing for the establishment of a dedicated regulatory framework for MGAs, with 68% agreeing that the Financial Conduct Authority should regulate MGAs separately from insurers and brokers.
Peach and Alan Boswell partner on complementary therapy scheme
Peach and Alan Boswell Group have struck their second partnership as the Top 100 Broker aims to grow its bespoke scheme for complementary therapists.
Interview: Phil Bayles, Ardonagh Advisory CCO
Phil Bayles tackles the plans for the rebrand of Ardonagh Advisory to Everywhen, shares insights on digital trading, the rise of AI and his expectations for rate movements in 2025.
Q&A: Christy Chisholm, group sales and marketing director at Clear Group
With 100 days in the role after joining Clear Group from Premium Credit, group sales and marketing director Christy Chisholm reflects on the initial challenges, successes and her work with the British Insurance Brokers’ Association promoting insurance as a career in Tower Hamlets schools.
Aviva Broker Community Fund shares £235,000 with 28 good causes
Aviva has announced the 28 winners of the 2024 Aviva Broker Community Fund sharing a pot of £235,000.
People Moves: 10 – 14 March 2025
Follow the latest personnel moves in insurance.
Zurich fraud detection rises to £94m
Zurich UK uncovered £94.79m of fraudulent claims in 2024, around £260,000 per day.