Broker praise leads to claims recognition for Allianz, Chubb and Ecclesiastical

Customer service questionnaire

Insurance consultancy, Gracechurch, has awarded its Service Quality Marque to Allianz, Chubb and Ecclesiastical.

According to Gracechurch, these insurers were praised by UK claims broking specialists for effective communication, responsiveness and overall broker service and customer focus.

75%+

Allianz, Chubb and Ecclesiastical exceeded the threshold of 75%+ positive ratings over the previous year.

All three exceeded the threshold of 75%+ positive ratings over the previous year.

The Gracechurch Service Quality Marque is awarded on the basis of the Net Promoter Score achieved by each insurer

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

This address will be used to create your account

Meet the MGA: Rokstone

Ian Anson, MD of Rokstone, highlights talent that passes the ‘BBQ test’, an entrepreneurial culture and deep relationships with capacity providers as key to it achieving its goal of stretching the boundaries of what an MGA can offer.

Meet the MGA: Phoenix Specialty

A new entrant into the construction insurance market, Tim James, managing director at Phoenix, explains how it is responding to the wide variety of risks that exist within the market in the UK today, with eyes on global expansion in the future.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: