Natalie Ceeney steps down as FOS' chief ombudsman
Watchdog trebled in size under departing chief's leadership.
Natalie Ceeney is stepping down as chief ombudsman at the Financial Ombudsman Service (FOS).
She has spent almost four years with the watchdog.
Deputy chief ombudsman Tony Boorman will assume responsibility for running the service until further notice.
Sir Nicholas Montagu, chairman of the FOS, said: “In the close to four years since joining, Natalie has taken the service from dealing with an annual workload of 150,000 cases to over 500,000 cases – with the organisation trebling in size under
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