Driving a tough campaign.

This week, I received a copy of the latest CGU Business Briefing. The topic, as many readers will be...

This week, I received a copy of the latest CGU Business Briefing. The
topic, as many readers will be aware, is the heralding of the forthcoming
hardening market, and tips for staff as to how to justify rising costs to
clients, using statistical analyses and the like.


In regard to motor insurance, the briefing states "It is a well-documented
fact that motor ... has been nothing less than a disaster area for
insurers. Losses are higher in this class than anywhere else."


I was, therefore, somewhat