Opinion: Why the human touch remains integral to the underwriting profession

James Gerry

MX Underwriting’s James Gerry explores why the personal touch will never go out of style in insurance

I am continually warned that I run the risk of being left behind if I haven’t fully sorted my digital strategy in this, our data positive world. What does that even mean? Can I use my one remaining lateral-flow test to check if I’m data positive?

It was only a couple of years ago that we all had our knickers in a bit of a twist about the introduction of the Insurance Act 2015. Does anyone remember that? At the time, it was described as ‘the biggest reform to insurance contract law in more than

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