Financial Conduct Authority (FCA)
Covid-19: Industry welcomes "firm and pragmatic" FCA message on BI claims
Sector responds to the regulator's Dear CEO letter calling on insurers to pay valid claims quickly.
FCA data reveals complaints numbers soared in H2 2019
Regulator reports 75% increase in PPI complaints ahead of 29 August 2019 deadline.
Covid-19: FCA calls on insurers to pay valid claims quickly
Regulator tells firms who refuse to pay out to explain why and how they believe it represents a fair outcome for customers.
Premium finance not affected by FCA relief measures, says Biba
Trade body said it lobbied the regulator to exclude premium finance arrangements as payment deferrals would have left many brokers at greater risk.
Blog: How liable are brokers under Covid-19?
Tim Bull and Richard Booth of RPC discuss whether claims may be brought against brokers for providing inadequate advice under the Covid-19 pandemic.
Brokers challenge FCA over proposed fee hike amid Covid-19 pandemic
Insurance Age found that brokers are disappointed by the timing of the 3% rise, as well as anticipating an impact on the bottom line.
FCA warns of Tasker and QIC Europe clone
Regulator said fraudsters had used the details of authorised firms Tasker Insurance Brokers and QIC Europe to attempt to scam customers.
FCA to hit brokers with 3% rise in fees
Regulator also wants to increase the authorisation application fee for brokers from £1,500 to £2,500.
Covid-19: Brokers demand flexibility from insurers
Industry experts warn providers are not treating customers fairly as brokers call for clarity on unoccupied properties.
Blog: Open or closed - the branch dilemma facing brokers
As the first working week of self-isolation comes to a close for many, Insurance Age content director Jonathan Swift looks at the stance brokers are taking in terms shutting up shop or keeping their branches open.
Covid-19: Are you a key worker?
Biba's Graeme Trudgill outlines the relevant areas for brokers as the FCA tells firms how to identify key workers in financial services.
Covid-19: ABI highlights insurer motor and home commitments
The body outlined the insurer response to Financial Conduct Authority guidelines as providers waive renewals for key workers.
Covid-19: FCA calls on insurers to treat customers fairly during crisis
Regulator sets out expectations amid coronavirus for travel, motor and home insurance, product suspensions and renewals as it highlights the important role of the broker in helping vulnerable customers.
In Person: Stuart Reid
Reid chats to Insurance Age about his return to the market, being approached by private equity houses and why there are lots of opportunities for smaller brokers in the current market.
The Insurance Age Podcast: 6 March 2020
The Insurance Age team discuss the most popular news stories of the week.
FCA aligns focus to prevent sexual harassment in workplace
Regulator also says it wants to make diversity and inclusion the norm as it seeks to embed "purposeful culture" into companies.
Biba takes action on FCA coronavirus warning
The trade body has pledged to support members as the regulator insists all firms must have contingency plans in place to deal with major issues such as Covid-19.
The Insurance Age Podcast: 28 February 2020
The Insurance Age team chat about the most popular news stories of the week.
FCA under attack for "comprehensively and scandalously" failing consumers
Regulator rejects claims from Gina Miller's True and Fair Campaign, stating they contain “numerous inaccuracies", as campaigners call on the Chancellor of the Exchequer to review Andrew Bailey's appointment as governor of the Bank of England.
FCA admits "mistake" after it accidentally shared private complainant data
The names, addresses, and telephone numbers of certain FCA complainants were publicly available between November 2019 and February 2020.
FCA removes Triton Insurance Brokers' right to conduct regulated business
Customers told to check the validity of their policy with their insurer.
FCA sounds alarm over Brexit, misconduct, and data usage
The regulator examined several areas of potential harm in its annual review of the general insurance sector.
FCA warns of temporary permissions deadline as Brexit looms
There will be no change to EEA firms 'passporting' into the UK from tomorrow (31 January), but the temporary permissions regime will be used if the UK and EU fail to sign an agreement by 31 December 2020.
News analysis: Why do brokers need to care about the FCA focus on D&I?
A recent letter from the regulator could indicate that it wants to widen its remit to include diversity and inclusion. Should brokers be worried? Martin Friel reports.